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How does zechen machinery serve customers?


    Zechen company has rich experience in production and sales.adhere to the “customer first,customer service”.pay attention to product development,product quality,product after-sales service.we can provide the most reasonable suggestion,complete product/process configuration and high quality technical-support.try our best to make customer with minimum investment to obtain the maximum benefit. Achieve customer and company win-win situation.


  
    Pre-sale service
    1,Support to select suitable machine and equipment base on your requirement
    2,If need customization,factory can arrange design and manufacture.
    3,We can suggest suitable transportation for you.safety,convenience,economy.


    Mid-sale service
    1,Support customer to draft solution for installing.
    2 ,Trace the machine making and control the quality of machine,share with customer regularly.
    3,Trace the logistics situation and share with customer regularly.


    After-sale service
    1,Assist to prepare the first construction scheme.
    2,Training the first-line operators.
    3,Answer customer question during use procedure.
    4,Guide customer finish the equipment health-check regularly.
    5,Take initiative to troubleshoot field problems.

    Zechen machinery will provide high quality service for customers. Ensure that the customers 100% satisfied.